Communication in Context · Kyle Jones
Three adaptable resources: project briefs, cross-department discussion prompts, and a formative assessment rubric. Use the modules independently or together.
Proposed teaching materials for faculty adaptation. The clinic is a fictional scenario; the rubric is a draft, not a validated assessment instrument.
Shared scenario: A clinic is considering a digital check-in system. How can the team support patient needs, daily workflows, sustainable operations, clear communication, and appropriate information access? Students should label assumptions and identify questions for real stakeholders.
Course entry points: Programming and systems design: requirements or design reviews. Healthcare: workflow and patient experience. Business: rollout planning and stakeholder analysis. Communication and design: audience analysis and usability. Cybersecurity: access control and security awareness.
Use within: requirements gathering, audience analysis, workflow review, or stakeholder mapping.
Task: Assign Technology, Healthcare, Business, Communication & Design, and Cybersecurity perspectives. Spend two minutes reading the scenario, three minutes preparing one priority and one question, and five minutes sharing across roles.
Deliverable: Each student submits a three-line perspective note: “My priority is… I need to ask… Another role helped me notice…”
Use within: design review, project planning, or a security-awareness class.
Task: Frame the scenario (3 minutes), prepare perspectives (5), negotiate a choice using the website’s matrix (8), revise a recommendation (7), and share and reflect (7).
Deliverable: A four-sentence group brief: “We recommend… The benefit is… The tradeoff and question still to resolve are… After hearing another perspective, we changed…” Each student adds an exit ticket explaining what changed in their thinking.
Use within: a current capstone, software project, workflow proposal, or implementation plan.
Task: Present a current decision (4 minutes), invite questions from two other disciplinary perspectives (8), and agree on a revision and remaining unknowns (8). Complete the revision within the existing assignment schedule.
Deliverable: A one-page change memo stating the original choice, stakeholder concern, revised choice, tradeoff, and evidence still needed.
Common learning objective: Explain a disciplinary choice to a non-specialist, identify its effects on another discipline, and revise it using another perspective.
For faculty planning together: Choose one shared problem and use these questions to agree on a small teaching activity.
Leave with: one scenario, participating courses, a learning objective, a deliverable, and a review date.
Use for formative feedback on the group brief and individual reflection. Adapt descriptors to the course before grading. No numerical weights are prescribed.
| Criterion | Emerging | Developing | Connecting |
|---|---|---|---|
| Context | Names the task. | Identifies people and constraints. | Uses context to justify choices. |
| Perspectives | Describes one viewpoint. | Includes another discipline. | Explains how viewpoints affect each other. |
| Tradeoffs | Proposes a solution. | Recognizes a competing need. | Weighs consequences and explains a choice. |
| Communication & reflection | States an idea. | Explains reasoning and asks questions. | Shows how dialogue changed the approach. |
Feedback format: Cite one example from the student’s work, identify the next step, and ask one question that would strengthen the recommendation.
Group and individual evidence: Use the shared brief to discuss collective reasoning. Use the individual exit ticket to understand each student’s learning; do not assume the group submission demonstrates every student’s contribution.